Supervision Plus and Management Plus

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Home Care and Hospice’s First Complete Supervisory and Management Training Program 

Front-line managers can have the single largest impact on your organization. A good (or bad) manager affects employee performance and satisfaction, productivity, efficiency, turnover, and the overall health of any organization.  That’s why Fazzi has put together our complete supervisory and management training program, Supervision Plus and Management Plus, designed to give managers the skills they need to successfully supervise and manage their staff for increased staff engagement.  Participants who complete both programs will be invited to attend our Home Health and Hospice Executive Quarterly Forum, which includes free quarterly webinars on key supervisory and management trends.


Supervision Plus

This 8-week program begins January 22, 2018

Supervision PlusÒ is the single most comprehensive and complete supervisory training program available today.  Created by Dr. Robert Fazzi, the program has been attended by over 20,000 supervisors and managers in home care, hospice and other home and community based organizations as well as those in other industries. 

The Supervision Plus training is a practical, how-to-do-it training.  Attendees will learn about the  Functional Management Model, a state-of-the-art supervisory model featured in this training. Each attendee will leave the training having learned the fundamentals of supervision plus highly practical knowledge and skills needed to:

  • Assess the competency and functional level of each of their employees.
  • Increase motivation and commitment of employees.
  • Target improvement strategies for any employee who needs it.
  • Deal with their most challenging employees.
  • Effectively delegate responsibilities and more importantly hold their staff accountable.
  • Increase employee retention and engagement.

Supervision Plus® is a training that will help build the skill, competence and confidence of those attending the program.   They will leave this session excited and ready to use what they learned to improve their support and management of their employees and team.

Management Plus

This 8-week program begins March 26, 2018

When new managers are appointed, employers often evaluate their technical skills or industry-related experience when determining their qualifications for the job.  However, managers need other valuable skills to effectively lead teams, including fundamental interpersonal skills.

In our new Management Plus training series, we expand on our Supervision Plus course and review the important interpersonal skills needed to be a successful manager.   Topics addressed include: 

  • Problem Solving and Decision Making
  • Running a successful a meeting
  • Resolving conflict
  • Successful communication and listening
  • Giving effective feedback
  • Delegating successfully

This is a highly interactive and engagement program that includes practice scenarios and real-life best practice tips from successful managers in the home health and hospice industry.  If you have recently been promoted to a supervisory or management position, or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management.

Bob is the founder and Managing Partner of Fazzi Associates, one of the oldest and largest home care and hospice consulting, training, outsourcing, benchmarking and research firms. Bob is a nationally recognized speaker, author, futurist and change expert. He is widely published in trade journals and the author of a number of books including Management Plus™, published by McGraw Hill and named a main selection on Fortune Magazine’s Book of the Month Club. He has been Director or Co-Director of many of Fazzi’s national studies including serving as lead researcher for Fazzi’s four best practice National State of the Home Care and Hospice Industry studies. He has provided organizational, planning and change services to home care agencies, hospices, associations and a broad range community based health care systems for over forty years. Most of all, Bob is zealous about making a real difference in health care by strengthening the quality, value and impact of home care, hospice and community based services.
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As an online student, participants will participate in two courses, each consisting of eight weekly course modules. Each module is guided by the course instructor and includes a combination of videos, handouts, activity sheets, group discussions, case scenarios, as well as live instruction. Students participate in a variety of activities, case scenarios, and readings as part of the weekly module segments. Attendees are not required to participate at specific times and dates, but rather may complete the weekly modules at their convenience. Any live bonus sessions conducted during the sessions will be recorded and posted for later viewing should attendees not be able to attend the live sessions. Further instructions will be sent following purchase.

# of Seats:

Our quantity discounts:


Minimum quantity for "Supervision Plus and Management Plus" is 1.


10 hrs

Contact Hours: Nursing

Topics: Supervision

Skill Level: Intermediate

Instructor Name : Dr. Bob Fazzi


January 22, 2018